Get to Know Your Volkswagen Better

You have questions about your Volkswagen. We have answers—all on your compatible device. Here’s a sampling of what you’ll find at KnowYourVW.com.

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Inside view
Take a spin around the interior of any Volkswagen model 2015 or newer—literally. With the 360-degree viewer, you can check out the look and feel of the cabin, front to back, side to side, and up and down. It even lets you zoom in to get a close-up of key features. And here’s the really cool part: click on one of the many pointers and it’ll link to a video explaining how that feature works.1


Video tutorials
Of course, you should always read your owner’s manual to learn how to link a compatible smartphone to the available Volkswagen Car-Net® App-Connect2 system. Or search how to set your car’s clock for Daylight Saving Time. But sometimes it’s great to supplement those printed how-tos with video explanations. That’s where the Know Your VW video tutorials come in. Just select your Volkswagen model—from 2013 to 2017—and click the link to the video you’re interested in watching. A helpful Volkswagen product specialist will be your guide.

Quick-start guide
You should always consult your owner’s manual; as a complement to that, a quick-start guide can help. That’s why there’s one right on Know Your VW. It has easy-to-understand instructions and clear illustrations. And you can receive videos to watch with the text-on-demand functionality, too.

We have an app for that: Want to be able to access the cool Know Your VW info right on your compatible device — even when you’re traveling and need a quick answer? Download the Knowing Your VW application to your compatible device.* We have loads of information available to help you get to know your vehicle even better. And don’t forget to head to VW.com for all the latest news on Volkswagen’s line-up, including the all-new, seven-passenger 2017 Atlas and versatile Golf Alltrack.*Standard text and data usage rates apply.
We have an app for that
Want to be able to access the cool Know Your VW info right on your compatible device—even when you’re traveling and need a quick answer? Download the Knowing Your VW application to your compatible device.* We have loads of information available to help you get to know your vehicle even better. And don’t forget to head to VW.com for all the latest news on Volkswagen’s line-up, including the all-new, seven-passenger 2018 Atlas and versatile Golf Alltrack.

*Standard text and data usage rates apply.

In sync with your Bluetooth®
Got a new phone and need to know if it’s happy to talk to your Volkswagen? Simply go to the Bluetooth Compatibility Checker, enter in the details of your VW model (from 2010 forward) and the details of your phone, and you could know within seconds.

Talk the talk
So if you’ve watched the video tutorials and read the owner’s manual and Quick-Start Guide, and you still have a question or concern—no problem. Just one click of the Live Chat button on the Know Your VW home page will help get you through to one of our customer care representatives. They’re available Monday through Sunday, 8 a.m. to 11 p.m. EST. It’s that easy.